Culinary Exploration in Salem, MA: A Taste of History


Intro
Salem, Massachusetts, known for its storied past, holds a culinary scene that tells its own unique tale. As you stroll through its charming streets, the aromas wafting from kitchens blend with the salty sea air, hinting at the flavors within. This city isn't just about witches and history; it has become a vibrant hub for food enthusiasts, echoing influences from the surrounding Atlantic waters and beyond. From cozy clam shacks to upscale dining experiences, the gastronomic offerings reflect a blending of the old and new.
The tale of Salem's culinary landscape unfolds through its myriad of dining options. Each restaurant, cafe, and food stall brings to the table a piece of local culture, showcasing ingredients that sing of place and season. Whether you're a casual diner seeking comfort or a die-hard food critic on the hunt for the next best dish, Salem has something to tantalize every palate. This article will guide you through the notable tastes of the area, offering insights into what makes each establishment and dish stand out.
As we dissect the rich tapestry of flavors in Salem, we will explore local ingredients, trending dishes, and the bustling market scene that shapes this community's culinary identity. Engage your senses and prepare to embark on a delicious journey through one of Massachusetts’s most captivating food scenes.
Intro to Salem's Culinary Heritage
Salem, Massachusetts stands as a vibrant testament to the storytelling nature of food, merging its storied past with a dynamic culinary scene. In this article, we’ll peel back the layers of Salem’s gastronomic landscape, revealing how historical influences and regional ingredients shape today’s dining experiences. This introduction frames our exploration, emphasizing the importance of recognizing Salem's culinary heritage as a cornerstone of its cultural identity.
Understanding a city through its food is akin to unlocking a complex narrative; each dish tells a chapter of local customs and traditions. Food not only satiates hunger but also reflects the vibrant tapestries of community and history. It invites visitors and locals alike to engage in a shared experience, as they savor flavors unique to this coastal gem.
We’ll delve into the elements that have shaped Salem's food culture, which includes a rich fusion of maritime history, diverse populations, and local farming. The evolution of this culinary identity includes a myriad of benefits worth examining:
- Cultural Preservation: Salem’s culinary scene offers a direct line to its past, showcasing dishes that have withstood the test of time.
- Community Bonding: Food often serves as a social lubricant, fostering connections among residents and visitors alike.
- Economic Opportunities: As we will see later, local restaurants and food producers drive the economy, integrating fresh ingredients and innovative cooking techniques.
This section sets the foundation for our deeper exploration into Salem’s culinary fabric.
Historical Influences on Local Cuisine
The cuisine of Salem has been swayed significantly by various historical influences, making it not just a local specialty but a reflection of a broader narrative. Salem’s history, rich with maritime exploits and diverse immigration waves, has woven intricate flavors into its local dishes. The influence of both the sea and the land signifies a constant dialogue between resources and culinary creativity.
For centuries, fishermen have set sail from Salem’s shores, bringing back a bounty that defined the local palate. Cod and mackerel were once staples of the diet, their availability dictating meal patterns and preservation techniques. Furthermore, the arrival of immigrants from places such as Ireland and Italy sprinkled traditional recipes with global ingredients, creating a melting pot of flavors that enthusiasts today still relish.
This blending creates a cuisine that’s continually evolving; it holds tight to its roots while welcoming seasonal changes and new influences. The legacies of these early settlers remain palpable, visible in the menus of local eateries where recipes carry whispers of the past, each bite a journey through time.
The Role of Seafood in Salem's Food Culture
Salem's close proximity to the Atlantic Ocean cements seafood’s status as a centerpiece in its culinary culture. From clam chowder to lobster rolls, the ocean’s treasures speak volumes about local traditions. Seafood is not merely a meal; it’s an experience that embodies the maritime heritage of the region.
Every summer, you can feel the excitement as locals indulge in fresh catches; the concept of locally sourced is truly alive here. Restaurants showcase daily specials that mirror the catch of the day, and you can often find fishermen selling their harvest directly to the public.
Additionally, seafood is tied to traditions and festivities. Annual events celebrate this vital part of Salem’s identity, drawing crowds eager to partake in culinary adventures while fostering local pride. This oceanic abundance is not just about sustenance; it represents a living connection to Salem’s cultural roots and its people.
In sum, Salem's culinary heritage is a fascinating interplay of history, community, and natural bounty, inviting exploration and celebration.
Signature Dishes of Salem
Salem's culinary landscape is deeply rooted in its rich tradition, making its signature dishes crucial for any food enthusiast exploring this historic city. These dishes not only pay homage to Salem’s maritime legacy but also reflect the local culture and agricultural bounty. By savoring these offerings, diners partake in a narrative that spans centuries, encompassing the region's evolution from colonial settlements to a vibrant food scene today.
Clam Chowder: A Local Staple
When you think of Salem, a hot bowl of clam chowder often comes to mind. This creamy soup, with its hearty chunks of clams, potatoes, and hints of onion, has become synonymous with New England dining. Locals swear by the formula handed down for generations, where the clams are not just added but lovingly prepared to coax out their flavor.
The history of clam chowder in the region dates back to the 18th century when fishing was a major part of life here. The dish served as a nourishing option for sailors and fishermen braving the sea. Today, many restaurants proudly serve their take on this classic. Whether it's made thick and rich or lighter in consistency, each chef adds their own twist while respecting the humble origins of the dish.
"Chowder is more than just a meal; it’s a warm embrace on a cold day."
Lobster Rolls: A Coastal Favorite
No trip to Salem is complete without indulging in a lobster roll. The succulent lobster tail, often smeared with a hint of mayonnaise and tucked into a buttery split-top bun, is divine. Originating from the coastal cities of New England, lobster rolls have cemented their place on the menus of various eateries across Salem.
Packing a punch in flavor, these rolls often use freshly caught lobster, sometimes sourced from a local dock in the morning and served by lunch. Beyond the traditional method, variations have emerged; some places experiment with toppings like crispy bacon or fresh herbs, while others opt for a lemony twist or a spicy aioli. Each rendition tells its own story of flavor and creativity.
Historical Recipes Resurrected
As much as the present-day food scene in Salem is noteworthy, there’s a certain charm in resurrecting historical recipes that tell tales of the past. Chefs and culinary historians have made efforts to recreate dishes that were once commonplace but have since faded into obscurity. Think of old-fashioned pot pies or hearty stews that warm the soul. Recipes unearthed from long-forgotten cookbooks and handed down through family traditions appear on menus as chefs seek to connect diners with the past.


This revival isn’t merely nostalgic; it serves as a fascinating journey into the cultural influences that shaped Salem's food landscape. By incorporating local ingredients into these historical recipes, restaurants can provide diners with a taste of both history and local flavor, giving patrons a genuine experience that transcends time.
Exploring Salem's Dining Establishments
Diving into the dining establishments in Salem reveals the heart of the city’s vibrant culinary scene. The restaurant landscape here is not just about filling up on food; it offers a cultural experience, a taste of history, and a platform for creativity. With a mix of iconic spots that have stood the test of time and hidden gems waiting to be discovered, it becomes clear that each eatery tells its own story.
The restaurants of Salem reflect both the city’s rich maritime history and the influence of its agricultural surroundings. Whether you are a local or a visitor, sampling the culinary offerings is essential. From the sounds of sizzling from the kitchen to the aroma of fresh herbs and spices in the air, each place showcases the unique flavors of the region.
Iconic Restaurants and Their Specialties
The Hawthorne Hotel's Dining Room
The dining room at The Hawthorne Hotel embraces an elegant blending of tradition and modern sophistication. Known for its grand ambiance, it stands as a symbol of Salem's historical significance, serving as a gathering place for locals and travelers alike. Its menu is anchored in New England cuisine, bringing out the beloved flavors of the region. One distinct feature of this dining room is its commitment to using locally sourced ingredients, which not only supports nearby farms but also provides diners with a taste of the freshest produce available. This combination makes it a popular choice for both casual meals and special occasions.
Advantages include a well-curated wine list and seasonal menus, making each visit a new experience. However, the grandeur might be a tad intimidating for those seeking a laid-back dining scene.
Sea Level Oyster Bar
Sea Level Oyster Bar is the go-to place if you're craving seafood, particularly fresh oysters. Located right on the waterfront, it captures the essence of coastal dining. Patrons flock here not only for the menu that champions ocean fare but for the vibrant atmosphere that buzzes with energy. What sets Sea Level apart is its raw bar, which offers a diverse selection of oysters from local waters, each with its own flavor profile depending on the region they hail from.
This spot is particularly loved for its casual vibe; it's ideal for a bite after a day exploring Salem’s historic sites. Though, the casual setting might not cater perfectly for those looking for a quiet, intimate dining experience.
Opus
Opus represents a modern twist on traditional dishes, crafting a menu that combines global influences with local ingredients. What makes Opus special is its commitment to innovation in the kitchen. Diners can expect creative dishes that change regularly, which can surprise and delight the palate. The restaurant is also known for its stylish decor and lively bar scene, making it a favored spot for both dining and socializing.
The dining experience here stands out because of the creative cocktails offered alongside the food. However, this focus on modern culinary practices might not always cater to those with more classic tastes.
Hidden Gems: Lesser-Known Treasures
Red's Sandwich Shop
Red's Sandwich Shop is a beloved local favorite that brings a homey feel to its offerings. This cozy eatery fills a gap in the dining scene with its focus on sandwiches and diner-style fare, all served with a generous dose of nostalgic charm. What really hits home about Red's is its breakfast menu, famous for large portions that keep customers well-fed. This shop stands out due to its affordability and consistent quality, making it a go-to for locals.
Red's is certainly a friendly spot where folks come to enjoy hearty meals without breaking the bank. Still, it may lack the polished ambiance some diners might seek for a more upscale outing.
The Market Restaurant
The Market Restaurant shines as a lesser-known treasure focusing on farm-to-table practices. With a constantly changing menu, inspired by seasonal ingredients, this establishment brings the freshest flavors to the table. Its commitment to sustainability can appeal to eco-conscious diners seeking to support local producers.
The Market is particularly appreciated for its warm atmosphere and attentive staff, which enhances the overall dining experience. On the downside, limited seating might often lead to longer wait times, especially during peak hours.
Café Culture and Sweet Spots
Jodi Bee Bakes
Jodi Bee Bakes is a haven for those with a sweet tooth. This charming bakery specializes in artisanal baked goods, featuring an array of pastries, cookies, and cakes that are as visually appealing as they are tasty. A defining characteristic of this bakery is its focus on fresh, premium ingredients, often resulting in inventive flavors that keep people coming back for more.
Customers find solace in the inviting atmosphere that encourages lingering over coffee and sweets. However, as a small bakery, it can get busy, and the limited space might not accommodate larger groups.
Kathy's Bakery
Kathy's Bakery offers a delightful array of classic baked treats that capture the essence of homemade goodness. Known for its friendly service, this bakery has created a loyal following among both locals and visitors. What distinguishes Kathy's is the variety in menu items, from scones to birthday cakes, each prepared with care.
The inviting feel and the aroma of fresh bread make it a popular morning stop for a quick breakfast or afternoon treat. Still, folks might find the limited operating hours a bit limiting when planning their visits.
The Influence of Local Agriculture
Local agriculture plays a pivotal role in shaping the culinary landscape of Salem, MA. It anchors the community's food culture, connecting residents and visitors to the land that nurtures their ingredients. This bond between farm and table is essential for both sustainability and quality, ensuring that what ends up on the plate is not just fresh, but also reflects the area’s natural bounty.


In an age where consumers are more conscious about where their food comes from, farm-to-table initiatives demonstrate a commitment to local farming. This is not just about enjoying a meal, but appreciating the journey of ingredients from local farms to local eateries. Not only do these practices aid in reducing the carbon footprint associated with transporting food over long distances, they also bolster the local economy by supporting farmers and artisans who pour their heart into their crafts.
Moreover, the emphasis on local agriculture allows the culinary scene in Salem to embrace seasonal ingredients, which enhances flavor profiles and promotes a greater sense of community. This dedication to sourcing ingredients nearby fosters a remarkable connection among chefs, farmers, and patrons alike, creating a vibrant ecosystem that thrives on collaboration and mutual benefit.
> Local agriculture transforms meals into experiences that tell a story of place, community, and sustainability.
Farm-to-Table Initiatives
Farm-to-table initiatives in Salem are becoming increasingly popular, connecting consumers directly with the produce that is cultivated in their surroundings. This practice is not merely a trend; it signifies a paradigm shift in how food is sourced and consumed.
Restaurants like Sea Level Oyster Bar take inspiration from nearby farms and fisheries to create their menu. Their dishes are characterized by the ingredients they procure, showcasing fresher flavors and highlighting artisan producers. This approach often leads to a rotation of menus based on what is seasonally available, aligning dining experiences with the rhythms of nature.
For home cooks, farm-to-table practices encourage a deeper understanding of ingredients. Farmers' markets in and around Salem offer a wealth of options, from vibrant vegetables to freshly caught seafood. Engaging with farmers fosters a sense of trust and appreciation in the culinary process. Supporting these initiatives not only enriches home-cooked meals but also strengthens community ties, as individuals become invested in local agriculture.
Seasonal Ingredients: A Culinary Asset
The use of seasonal ingredients is a key asset in Salem's culinary scene, adding depth and variety to the local fare. Chefs and food enthusiasts alike recognize the importance of utilizing what is available at any given time, creating dishes that not only satisfy but also represent the essence of the region.
Here are some examples of seasonal ingredients:
- Spring: Asparagus and rhubarb grace menus, providing a fresh taste that is eagerly anticipated each year.
- Summer: Tomatoes, corn, and zucchini flood local markets, offering a colorful palette for summer salads and sides.
- Fall: Pumpkins and apples make their mark, flattering savory pies and hearty stews.
- Winter: Root vegetables such as carrots, turnips, and squash add earthiness to dishes during the colder months.
Beyond mere ingredients, the seasons influence cooking techniques, dining styles, and even the overall atmosphere of food establishments. Seasonal cooking is not just a philosophy; it’s a way of honoring nature’s cycles, creating dishes that resonate with their time and place. Embracing this approach helps chefs innovate and surprises diners with the notion that what they eat can vary dramatically day by day.
By valuing the influence of local agriculture, Salem’s food scene cultivates a distinct culinary identity—one that thrives on fresh flavors, community connection, and a profound respect for nature.
Beverage Pairings: Strengthening the Culinary Experience
Beverage pairings can elevate a meal, bringing out flavors and creating a more holistic dining experience. In Salem, the pairing of drinks with food isn’t just a trend; it’s a detail that reflects the city’s dedication to its culinary art. The right beverage can complement dishes, enhance taste profiles, and even play a role in social dynamics during dining experiences. Understanding local options is crucial for anyone looking to fully appreciate what Salem’s food scene has to offer.
Local Breweries and Their Offerings
The craft beer scene in Salem has blossomed in recent years, with a handful of local breweries pioneering distinctive flavors that resonate with both locals and visitors. Notable among these is the Notch Brewing Company, which specializes in sessionable lagers, perfect for afternoon gatherings or pairings with seafood dishes typical of the area. Each of their beers showcases the essence of New England brewing, often incorporating local ingredients.
One can also find Bay State Brewing Company, known for their hop-forward ales that surprise the palate. Their IPA blends not only accompany rich, fatty dishes like fried clams but also cleanse the palate, making each bite feel new again.
Many enthusiasts appreciate these breweries not just for their beverages but for the culture surrounding them. Tasting rooms often serve as informal community hubs, where flavors abound, and flavor combinations are tested. Pairing a good ale or lager with local dishes can lead to delightful discoveries for the uninitiated.
Wineries and Distilleries in Salem
Salem is equally invested in its wine and spirits scene. Pamplemousse, a local winery, brings a unique twist to wine-making, producing small batches that highlight regional grapes. Their Chardonnay, for example, is a lovely accompaniment to lighter fare such as salads or grilled fish, really bringing out the freshness of the meal.
When it comes to spirits, Old Salem Brewing Co. offers an interesting venture into artisanal distilling. Their craft spirits, especially the rye whiskey, find a good match with hearty dishes like roasted meats or even rich chocolate desserts. Pairing these with food not only enhances the dining experience but supports local businesses that pour their heart and soul into every bottle.
"The right drink at the right moment not only whets the appetite but can transform a standard meal into a celebration."
Closure
Beverage pairings in Salem, MA, create a bridge between food and drink, enriching the culinary experience and encouraging exploration of local flavors. From expertly brewed beers to sophisticated wines, Salem’s offerings embody the essence of thoughtful dining, crafted with care. As one becomes familiar with these pairings, the journey through Salem's food scene becomes not only a feast for the stomach but also a mosaic of local culture and community.
Culinary Events and Festivals
Culinary events and festivals in Salem serve as vibrant platforms where local culture and cuisine converge. These gatherings do more than tickle the palate; they celebrate the community’s culinary heritage with all the passion a food lover can muster. They’re a chance for locals and visitors alike to dive headfirst into flavors that speak volumes about the region’s history and culinary landscape. Engaging in these events often leads to discovering hidden gems in both food and friendships, fostering a sense of community that is palpable in every bite.
Annual Food Festivals Celebrating Local Cuisine
Salem is no stranger to culinary festivities that mark the local calendar, bringing together food enthusiasts from all over. The festivals often showcase local ingredients, bringing to life dishes that reflect the season and regional bounty.
- Salem's Sardine Festival is one of the highlights. This event embraces the city’s maritime roots, focusing on sustainable fishing practices and the vibrant flavors of the sea. Here, attendees can explore everything from grilled sardines to innovative dishes that weave sardines into salads or pasta.
- Harvest on the Harbor usually occurs in autumn, celebrating local agriculture. Farmers, artisans, and chefs collaborate, offering tastings that highlight the freshness of fall produce. It's a feast for the senses with live cooking demonstrations and workshops.
- Food Truck Festivals bring a more casual vibe to Salem’s culinary scene. Local food trucks gather to serve up everything from lobster rolls to gourmet tacos. This format allows for an eclectic mix of flavors, making it a perfect outing for families or casual get-togethers.


These festivals become a tapestry where the vibrant colors of local produce, spices, and seafood form a narrative of Salem's culinary identity. For many, these events also mark cherished traditions, providing an opportunity for generations to reconnect over beloved dishes.
Culinary Tours: A Taste of Salem
Navigating the food scene in Salem is best done through guided culinary tours that offer a taste of the myriad local delights. These tours provide a structured yet intimate exploration of the city's food landscape, blending history with gastronomy.
Led by passionate local foodies, tours often include
- tastings at iconic establishments that have stood the test of time,
- jaunts to newly launched eateries showcasing innovative takes on traditional dishes, and even
- insights into behind-the-scenes workings of restaurants and markets.
Such experiences not only tantalize the taste buds but also enrich the mind. Tour participants can expect to hear stories about the dishes and their origins, grounded in Salem's rich history. This immersion can be name-dropping at times; one might find themselves sampling some baked goods at Jodi Bee Bakes while learning about the shop owner’s journey into the culinary arts.
"Culinary tours in Salem not only highlight the food but also weave in the historical context of the city, making every bite a part of a larger story."
In essence, culinary events and tours serve not just to fill one’s plate but also to nourish the heart and mind, creating lasting memories for all involved.
Challenges and Opportunities in Salem's Food Industry
Salem's culinary landscape is not just about flavors but also a reflection of the challenges and opportunities that shape its food industry. Understanding this intersection is crucial for anyone who seeks to grasp the full essence of what dining means in this historic city.
Economic Factors Affecting Local Businesses
The economic climate plays a pivotal role in the food industry across the nation, and Salem is no exception. The costs associated with running a restaurant have increased over the years, driven by rising rents, labor costs, and supply chain pressures. This makes it tough for small restaurants to stay afloat.
Some local eateries find themselves caught in a squeeze, juggling higher ingredient costs with the need to keep menu prices attractive. For instance, if the price of seafood jumps, those famous lobster rolls may get a markup that not all diners can afford. Additionally, during off-peak seasons, foot traffic decreases, putting more pressure on businesses already facing these economic hurdles.
However, there lies an opportunity amid these challenges. Local businesses often adapt by sourcing ingredients from nearby farms or markets, keeping costs down while promoting the farm-to-table concept, which resonates well with conscious consumers. Investment in community initiatives and partnerships can also play a significant role. For example, events promoting local cuisine can draw more visitors, boosting overall sales for the affected restaurants.
Sustainability Practices in Local Cuisine
In light of increasing environmental concerns, sustainability practices have carved out an essential niche within Salem's food scene. Many establishments are making a concerted effort to integrate sustainable practices into their operations. This includes a variety of approaches such as reducing food waste, sourcing from local purveyors, and implementing eco-friendly packaging.
- Local Sourcing: Many chefs have embraced a philosophy of using seasonal and locally-sourced ingredients. By forging relationships with farmers and fisheries, they ensure the freshest produce while supporting the local economy. This practice not only cuts down on transportation emissions but helps to strengthen community bonds.
- Waste Reduction: Creative solutions are being developed to minimize food waste. Inspired by globally recognized initiatives, some restaurants are now repurposing leftover ingredients into new dishes or donating excess food to local shelters, thereby addressing two problems at once.
"In our kitchen, we often say: if it’s not on the plate, it should at least be in the community," remarked a local chef who champions sustainability.
While these practices require a commitment to change, they also present the chance for local businesses to distinguish themselves in a crowded market. Diners today are increasingly interested in the products’ origin, often willing to pay a premium for meals that align with their values.
In summary, while Salem's food industry faces notable challenges economically, there are considerable opportunities arising from a shift towards sustainability and community engagement. For those navigating this vibrant culinary landscape, being aware of these factors is crucial, paving the way for a food culture that not only respects its past but is also adaptable for the future.
The End: The Future of Salem's Culinary Scene
The future of Salem's culinary scene lies in its ability to adapt and innovate while honoring the rich traditions that form its foundation. As the local food market continues to evolve, several key elements will shape the trajectory of dining in this historic coastal city. First, the increasing demand for locally sourced ingredients reaffirms the importance of partnerships with local farmers and producers. This trend not only enhances the flavor and quality of the dishes served but also fosters a strong sense of community among diners and chefs alike. As patrons become more conscious of their food choices, restaurants that emphasize transparency in sourcing and preparation are likely to see an uptick in popularity.
Emerging food trends will continue influencing menus across Salem’s diverse dining establishments. With health-conscious dining on the rise, many restaurants are incorporating plant-based options that cater to a wider range of dietary preferences. This shift will likely encourage culinary creatives to explore novel flavor combinations and preparation methods. Additionally, as the world becomes more interconnected, we can expect to see an infusion of global influences in local cuisine. Chefs in Salem might begin experimenting with fusion dishes that reflect a blend of cultural heritage alongside traditional New England fare.
Furthermore, technology’s role in the food and dining experience can't be overstated. From mobile ordering and contactless payments to social media marketing and delivery apps, the integration of technology into the culinary landscape provides opportunities for both consumers and businesses. This adaptability not only streamlines operations for restaurant owners but also enhances the overall dining experience for customers.
In summary, by embracing both tradition and innovation, Salem's food scene can look forward to a vibrant future that reflects the values of its community and the preferences of a discerning customer base. This evolution invites food lovers to engage with local establishments that highlight the very best of what Salem has to offer, ensuring that each meal is not just sustenance, but a celebration of culture and creativity.
Emerging Trends in Local Dining
Local dining in Salem is rapidly shifting towards healthier, more sustainable options. The concept of farm-to-table dining has gained significant traction, with chefs increasingly utilizing seasonal ingredients to create dishes that highlight the flavors of the region. Furthermore, the popularity of food trucks and pop-up restaurants showcases a fresh wave of culinary talent that thrives on flexibility and creativity.
Several specific trends are gaining momentum:
- Plant-Based Menus: Many establishments are adapting to the rise in vegetarian and vegan diets, offering innovative dishes that appeal to a wider audience.
- Craft Beverages: Local breweries and artisanal producers are creating unique drink pairings that complement the dining experience perfectly.
- Culinary Collaborations: Chefs are teaming up for special events, blending their distinct styles to create memorable dining experiences.
These trends reinforce the idea that Salem's culinary scene is not just a reflection of local culture but also a dynamic place where new ideas can flourish.
The Role of Technology in Food and Dining
The integration of technology in the dining experience plays a crucial role in shaping how customers interact with restaurants in Salem. Many eateries are adopting digital menus and online booking systems to accommodate the preferences of a tech-savvy clientele. This ease of access transforms the dining experience into a more convenient and enjoyable one.
Social media platforms serve as vital marketing tools, allowing locals to discover new and exciting dining options with just a few clicks. Restaurants that engage with their audience through platforms like Instagram or Facebook can foster a loyal customer base by showcasing their unique offerings and behind-the-scenes content.
In addition to reshaping marketing strategies, technology also impacts food preparation and service. Tools like kitchen display systems streamline the cooking process, ensuring that orders are handled efficiently and accurately. Moreover, delivery apps provide a lifeline for those unable to dine out, further extending a restaurant's reach and customer base.